At a Glance:
5 Reasons Online Furniture Shopping is Risky
How Bob Mills Provides a No-Risk Furniture Shopping
Why Trust Bob Mills Furniture?
With online furniture shopping reaching an all-time high, major commerce chains such as Amazon are dipping into the industry as third-party distributors. At Bob Mills, we understand that notion. After all, we’ve been a mom-and-pop furniture shop for most of our existence. Call us crazy, but we believe we can still practice our old-school virtues even as we transition into the world of online furniture shopping. In fact, we can give you five reasons why shopping for furnishings online is risky, plus the benefits of shopping for furniture at Bob Mills.
5 Reasons Online Furniture Shopping is Risky
Being able to shop for furniture online might sound like a modern dream come true, but it can quickly become a nightmare. Here are five reasons online furniture shopping can be more of a hassle than a convenience.
1. White Glove Service is Not Guaranteed
The first major drawback to online furniture shopping is there’s no guarantee your items will be backed by white glove delivery. This is a term used when home furnishings and appliances are brought directly to your home by professional movers. While you might not have ever used white glove delivery before, if you’ve ever received a package haphazardly placed on your doorstep, you’ll understand why premium delivery is so convenient.
At Bob Mills, we offer furniture delivery Texas, Oklahoma, and Kansas ranging from in-store pickup to our elite drop-off in the room of your choice. Whichever delivery method you choose, you can count on our team of experts to cherish your furniture every step of the transfer process. Our team is even able to build your new piece of furniture upon request.
2. Furniture Sizes Can be Deceptive
While we always recommend that shoppers measure their living space before they buy furniture online or in-store, not every furnishing that fits is guaranteed to look good in your home. It can be hard to know whether a piece of furniture on Amazon or other big-box retail websites suits your room. What’s worse, furniture suppliers like Amazon do not provide physical locations where buyers can see what they’re buying in person.
At Bob Mills, you’re always welcome through our doors to experience our showrooms first-hand. Plus, our interior design experts are at your disposal to answer any questions you might have about furniture sizing and how to find the right furniture for your space.
We also offer virtual tours of all our showrooms, so you can get a taste of what to expect even before you step through our doors. See store locations for more details.
3. Online Furniture Comes with a Difficult Returns
There’s no avoiding restocking fees these days (10 percent at Bob Mills), but there is peace of mind knowing that returning furniture to Bob Mill’s is far easier than doing it through an online furniture supplier like Amazon. Simply schedule a time to make your return at one of our locations, and our associates will guide you through the process.
Meanwhile, online furniture shopping stores like Amazon are less than clear about their return policies on furnishings. While items are returnable for up to 30 days, the chain doesn’t mention the price to return items, and the buyer pays for shipping costs.
4. Online Furniture Shopping Isn’t Always Protected
Purchasing a furniture warranty is one of the wisest things you can do to ensure you enjoy your new sofa, loveseat, dining table, and other home furnishings as long as possible. Except, not all e-furniture shops give buyers the option of a furniture warranty when they order furniture online.
Bob Mills works with an exclusive in-house team of furniture experts to provide speedy repair of your furniture if it happens to become damaged. It’s part of our SmartBuy protection plan that gives our shoppers four years of worry-free furniture protection. Under the plan, furniture is protected from:
- Food and beverage stains
- Accidental burn and singe marks
- Unintentional marker and pen blemishes
- Unexpected tears
- Frame failure
- Mechanical breakdown
Best of all, we will reimburse your SmartBuy protection plan if there are no issues with your furniture after four years of use.
5. You Risk Purchasing Counterfeit Furniture
According to the Washington Post, “It’s widely known that third-party vendors sell counterfeit products on Amazon,” in an article detailing a recent lawsuit between William-Sonoma and the online retail goliath. The recent allegations further highlight the uncertainty of online furniture shopping, but at Bob Mills, we pride ourselves on being an authorized furniture dealer that works directly with our brands.
In fact, Bob Mills carries a number of exclusive furniture brands that can’t be found anywhere else. Brands like Caselli Furniture and New Classic Furnishings provide shoppers with one-of-a-kind furniture pieces that are 100 percent authentic. That also means the quality and reliability of these pieces are never compromised, further extending your dollar.
See What's in Store at Your Closest Bob Mills Furniture
With 10 locations across Texas, Oklahoma, and Kansas, you're sure to find the perfect furniture for your home.
Bob Mills Furniture LocationsHow Bob Mills Provides a No-Risk Furniture Shopping
We provide a furniture shopping experience unlike any other, complete with product expertise and friendly service as if you were part of our family. Need more convincing? Here’s what you get at Bob Mills that you won’t get shopping at big-box online furniture retailers.
Bob Mills Offers Top Furniture Financing
There’s no need to break the bank to enjoy a beautiful furniture setup in your home. With our special in-house furniture financing, you can design the home of your dreams with easy month-to-month payment programs. Signing up is as easy as filling out a form. Once approved, you can use your buy now, pay later furniture line to purchase from our wide catalog of furniture for the living room, bedroom, dining room, and more.
Our Furniture Prices are Competitive
Our furniture and mattress are valued at unbeatable prices, so you get more for your money. But we also have exclusive deals on furniture Texas, Kansas, and Oklahoma shoppers won’t find anywhere else. We call it Bob Mills End Zone — where our floor room furniture goes for a final price cut to make way for new merchandise. In many cases, our prices are so low they outcompete online furniture shopping prices. Hurry to see how much you can save by shopping clearance furniture at Bob Mills.
Our Shoppers Love Us!
From Oklahoma City to San Antonio, shoppers give Bob Mills top marks overall for customer satisfaction, product selection, and buyer experience. To see what everyone is saying, take a look at our reviews.
Bob Mill’s is Better for the Community
While e-commerce juggernauts like Amazon move into low-income neighborhoods for profit, at Bob Mills, we take an active part in making our communities better. Our history goes beyond 50 years of furniture Texas, Kansas, and Oklahoma shoppers find affordable and reliable. We also strive to improve the welfare of our local families by collaborating with prestigious organizations and charities, including:
- The Regional Food Bank of Oklahoma
- Boys & Girls Clubs of Oklahoma County
- Allied Arts
That means every time you choose Bob Mills for your furniture, you’re also giving back to your very own community.
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With the world going digital, we at Bob Mills want to remind our shoppers of the value of good, old-fashioned hospitality and customer service. While online furniture retailers focus on revenue, we remain faithful to the integrity of the home. We treat every shopper who chooses us as an extension of our growing family — so we work hard to give you the best experience you deserve. While we’re diving into the world wide web of online furniture shopping, you can guarantee at Bob Mills, we will continue to provide the same excellence we’ve delivered for over 50 years and counting.
Why Trust Bob Mills Furniture?
At Bob Mills Furniture, we believe that everyone is family. Since 1971, we have delivered beautiful furniture for 50 years (and counting), with ten sprawling locations in the U.S. — from our flagship store in Oklahoma City to San Antonio in Texas to Wichita in Kansas. Our friendly staff aims to offer the greatest comfort and value, with elegant styles to match your taste, décor, and design. In addition to coziness and style, we also stock furniture and mattress brands with strong reputations and track records of durability so that you can enjoy your investment for years to come.
Shop Online Furniture at Bob Mills
Start reveling in endless comfort and shop furniture online for unbeatable prices at Bob Mills. Our friendly experts are always happy to help you navigate online furniture shopping — whether you call the Bob Mills Furniture store nearest you or use our online chat feature. Better yet, stop by one our showrooms throughout Oklahoma, Texas, and Kansas to discover why we are everyone’s favorite local furniture store. Visit us today!
Learn More: Bob Mills Furniture Reviews