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Reviews

Click on a location to see what our customers have to say!

OKLAHOMA CITY, OK

  • We went to look at recliners and/or reclining sofas/loveseats. Our salesman, Ted, was very knowledgeable, patient, and kind. He did not pressure us into any decisions and allowed us time to discuss options. We ended up deciding on a reclining sofa and loveseat set. Also, with this anniversary sale, we were given the choice of free stuff from the store based on a percentage of our purchase. So we were able to get a kitchen table as well! We had not planned on being able to do that! We are very pleased. It was all in stock so it will be delivered to our house in NW Oklahoma in a couple of weeks. I can't wait!

    Janet K.
  • Great experience at Bob Mills. My husband and I were shopping for new living room furniture, and we found what we were looking for and more. The staff was great! Very pleased to know they had everything in stock, and we weren’t going to have to wait months to get it in.

    Regina B.
  • After having a very bad experience trying to purchase a recliner down the street from a Bob Mills competitor, we stopped in looking for something that would meet our needs, completely night and day different experience! Our salesperson Caylan was great, super knowledgeable and friendly. He was able to show us several different recliners they had in stock and available for delivery within the week, not 3 months like the other guys. I would recommend Bob Mills to everyone, great experience all the way around.

    Jason P.
  • Needed a new master bed after extensive back surgery and age of our bed set. Had a very pleasant experience. Professional, empathetic, and supportive. Came away with exactly what we needed. The sleep spa process is impressive, as was the staff. Dr Angie and Tammy helped get something best for us.

    Mike S.
  • I went to have a BedMatch test completed and to buy several items. Wei and Dr. Angie were both wonderful with helping me choose the right mattress. Dr. Angie walked around with us and looked at my alignment while testing out each mattress. I really appreciate all the help. The other items I bought I already knew what I was getting before going into the store since I shopped online to see what they had, with the exception of the mattress. I would definitely recommend.

    Nataki M.

TULSA, OK

  • We stopped at another furniture place, looking for an inexpensive sofa for my high school classroom. The “brothers” wanted a thousand dollars for a couch with a nine-inch cut in the leather! Seriously?? We drove to Bob Mills, told the man what we were looking for and five minutes later I was buying an $800 sofa for $150. Easy, and perfect. We will be back no doubt about it.

    Jason K.
  • We absolutely love shopping Bob Mills when we need new furniture. The staff are always welcoming, and I never feel pressured while I’m there. We have purchased many sets there and recently a mattress. Carl P. was our sales guide recently and he did a great job educating us on sleep health and helping us pick a mattress that met both mine and my spouse’s needs. The best part of our experience (besides getting a new mattress) was when our newborn started to become fussy: Carl rocked the stroller back and forth so the both of us could continue trying out the mattresses. Again, we almost exclusively shop Bob Mills for all of our needs, and this is just one more reason why. Thanks Carl!

    Brittany C.
  • DiAngelo took great care of us on the sales floor, and their rug specialist was a true expert in helping with tones and colors to make sure we got the perfect set up for our new home. I will absolutely recommend this team to anyone with a need for furniture!

    Billy H.
  • We were impressed with knowledge and diagnostic tools that helped us chose a bed that we hope will help us sleep better. Shelbi presented information without pressuring us which was appreciated.

    Michael E.
  • Our salesman (Darren Kersey) met us at the door. Very courteous, friendly, and knowledgeable on the furniture we were looking at. Not pushy or on our heels trying to steer us to something we didn't want or need. Great experience and we got the sofa we wanted at the price we could afford. The store was very clean, nicely laid out and well lit. Thanks Darren for your assistance.

    Doug Y.

AMARILLO, TX

  • Such a great experience! The showroom is authentic and looks like what folks really want. They had several choices for what we wanted in different price ranges. Best of all, Paula was wonderful to work with. She was low key but knowledgeable; helpful but not never pressuring. We were impressed with how easy the entire process was. We’ll definitely be back. Thanks for making our visit so easy and fun!

    Shanna P.
  • Such a wonderful experience! The salesman was very professional - he let me look on my own but was nearby when I found what I wanted to purchase. The delivery/installation was just as good - the guys that came were very nice and worked quickly. I'm so pleased with my furniture buying experience at Bob Mills!

    Jana E.
  • Fidel was excellent at listening to our needs and showing us what was available according to what we were looking for. He was knowledgeable about the products and extremely helpful at helping us make our decision about which bedroom set would be perfect for our new home. We were completely satisfied with our shopping experience at Bob Mills Furniture showroom, as we were with the professional and friendly service we received. We will be referring our friends and family to Bob Mills Furniture in Amarillo!

    Robert S.
  • We had gone to Ashley’s Furniture today & we had no one really give us help, a deal & the delivery fee was high. I had been to Bob Mills before, so we decided to go to your store. Rahnee met was with a smile & laid out of the store for us. So we shopped around & met up with her again by the Isaac furniture. We sat in the furniture & loved it. Rahnee & another associate made us an amazing deal & will be delivered to us this week. Wow! We saved ourselves $1700 today & made some new friends.

    Robert & Judy A.
  • The furniture quality is great and I received excellent service. The showroom is clean and very well laid out. My salesperson, Toni Craven, was friendly and very helpful. I will always buy furniture at Bob Mills.

    Jana C.

LUBBOCK, TX

  • Customer service was top tier as is the quality of the furniture. After searching here and 4 other furniture stores, we came back to Bob Mills. Nothing else compared. Robin was excellent and helped us acquire the right sofa for us! I highly recommend Bob Mills for all your furniture needs!

    Paden D.
  • We walked in and met friendly helpful folks. We were able to get a new recliner for my mother-in-law in about 15 min. We had it paid for and loaded in the truck and out the drive in another 15 mins or less. The whole experience was easy, efficient and pleasant.

    Linda T.
  • Best place to buy quality furniture in Lubbock! Went in today and bought my daughter a very nice bedroom set, and Mr. McClure was very professional and had great customer service. Always recommend them to my friends and family.

    Lubbock, TX
  • Great experience visited the 3 big stores in town. Bob Mills far exceeded expectations in every aspect! Walk-in & ask for Cyrus, he will get it taken care of.

    Mike B.
  • I want to commend Bob Mills not only on the extensive selection of merchandise but also on the professionalism of their staff, in particular Efren. While Efren allowed us the time to walk around the store and look at the furniture at our pace, he was always available not only to answer our questions but when he wasn’t sure of a response, he was able to find out the answer quickly. I was initially looking for a bedroom set (which I bought that day) but because of Efren and because of the furniture, I came back the next day and bought a living room set. Thank you, Bob Mills, and thank you Efren!!

    Emma

MIDLAND, TX

  • This store is great, they approached me then let me shop around with zero pressure and without following me around the whole time, other stores should take note.

    Midland, TX
  • As I walked into your showroom, your salesman Zackery Sullivan welcomed me. I was out just looking, and he showed me just what I was looking for. Made it so easy to decide. I love the two pieces I purchased and will be back in the future, also will be sending family to buy. Told them all to ask for my friend Zack.

    Rickey C.
  • Excellent service. The salesman, Jeremy Strickland, was very knowledgeable and the manager, Mike was AWESOME. We have bought furniture here before, but this time was amazing! We will definitely be buying our furniture from here from now on!

    Matt L.
  • I had an absolutely WONDERFUL experience with Bob Mills!! From the salesman who took the time to find out what I needed, all the way thru the financial part. You have a super team. My boss recommended you, and she wasn’t wrong. Thanks for a pleasant experience. I will definitely recommend your store!!

    Lana C.
  • My experience at Bob Mills was a great one. I have bought quite a few pieces you all. Miss Lilia is a great salesperson. She is very knowledgeable about the store inventory. I told her that I would be back in for a living set. She was such a great person to help my sister and I.

    Troy B.

ODESSA, TX

  • Friendly sales staff and more than willing to check and quote everything we were interested in and made us a good deal, will definitely use them again and would recommend them to anyone.

    Chris M.
  • They were awesome to deal with. And if there was ever an issue with my order I was notified, and they always gave me some other incentive for the inconvenience. I won’t buy from anyone else.

    Craig D.
  • Great experience shopping here! The staff went above and beyond, providing me with measurements, answering my crazy questions as well as suggesting the best fit for what the day to day use of the furniture would be, in the end I was able to find just the right fit for my family thanks to their suggestion! Would definitely recommend!

    Keisha M.
  • Really happy with the beds I bought here, Corina the sales manager, Steve the warehouse manager and Nicole in sales were very nice, helpful and patient with me. I would recommend this place to anyone, and I will definitely be back in the future. Thank you!

    Jeremiah H.
  • Our experience was really amazing! Everything from customer service to finding the perfect furniture was great. This is a place I would recommend. The prices are definitely affordable and great quality.

    Leslie M.

SAN ANTONIO, TX

  • Staff took time to understand what we were looking for. Assisted without pressure offering a wide range of options. Took their time in guiding us to the right decision. When it was over, we felt like we made some new friends.

    Herbert C.
  • Bob Mills is the best. Attentive sales staff without the nonsense and pressure we got from other stores. Plenty of selection at reasonable prices. My go-to place for furniture.

    Charles E.
  • Our sales lady, Davinia, really knew her stock and was very helpful. We never felt rushed or pressured and I know my mother appreciated the gift of a cool surface pillow as a thank-you for her military service that she received with her purchase.

    Gayle T.
  • Excellent customer service and satisfaction. Miss Joy took a personal interest in finding the most comfortable mattress, pertaining to my health. I received full knowledge of the Comfort and Design which included the adjustable frame for the Comfort Mattress, at a reasonable price. I would like to express my thanks and appreciation for the time and patience it took Miss Joy my salesperson who executed a five-star star service.

    Charlene B.
  • Dan and Richard went over and beyond to make our buying furniture experience out of this world and answered all our questions and so I wish there was a way to give them 100-star rating because they are true to what they do for a living and make a customer top priority. Would most definitely recommend them and the Bob Mills store to anyone looking for great furniture and customer service that is top notch.

    Lorraine R.

TEMPLE, TX

  • They have a great selection and a friendly efficient sales staff. Austyn is really great and resourceful. Buying furniture can feel like buying a used car sometime. I’ve never felt that here and Austyn has always been on top of his game and knowledgeable. He’s always been up-front and honest on lead times and pricing as well. I’m normally a Crate and Barrel & Macy’s guy but give these guys a chance.

    Jerome H.
  • Temple and Waco - great service all throughout purchases knowledgeable sales staff. Delivery outstanding friendly, positive, fast, and professional. Solid furniture that will hopefully last longer than Ashley. Better value than Lazyboy for my $$$$.

    Christine L.
  • We really enjoyed our experience. We are always greeted with warm welcoming faces at the door. The professional friendly staff (host) is very attentive and eager to help. Stephanie is awesome. She really listened to us. Her expertise, and guidance really removed any anxiety. She made our decisions easy and our experience smooth and simple. We left feeling pleased with no regrets. We highly recommend this place not just because of the quality of the furniture but because of the people.

    Temple, TX
  • I shopped at the Temple Bob Mills Furniture Store today. After seeing the Bob Mills ads on TV, I decided to check out the recliners that were on sale. Tawana or “T” was my salesperson. She was extremely professional, knowledgeable, and very helpful with what I was looking for. After finding the recliner I needed, she tested me for the correct mattress I needed. She showed me several which I tried out and decided upon a new mattress too and an adjustable frame to go with it. I would highly recommend Tawana to anyone looking for furniture or beds in the Temple area. Thank you!!!

    Sue C.
  • My husband and I had the best experience there looking for sofas. We were met at the door by Ron, (great first impression). He told us which section we needed to go and let us look around with no high pressure sales. Ron made our shopping experience great, and the prices are good, and the quality of the furniture is fantastic. It's like shopping at a friend's house. Great service at the Temple Bob Mills. Kudos!

    Jeanine R.

WACO, TX

  • Customer service was fantastic! They have great furniture at reasonable prices and the purchasing process is smooth and easy.

    Leslie T.
  • We had a great experience at Bob Mills Furniture. We were greeted as we came in and we were sold the furniture we wanted. Some of the pieces were not available any longer so our salesperson went out of his way looking for something comparable. We went to a bunch of different stores and Bob Mills had what we wanted in a living room set with great service. Thank you for the customer service that was above and beyond.

    Kay N.
  • We had a great experience! We walked in and were greeted quickly and kindly by Brad who gave us a little run down of where the couches are we were looking for and then he let us look around! We immediately found one, but I couldn’t decide, and he was kind enough to give us some time! Then we purchased a beautiful couch to go in our new home.

    Hillary H.
  • Denton, Marcus and store manager Justin were absolutely fantastic. Patient, kind, informative, not pushy. We got just what we were looking for at a great price delivered in two days. They really treated us well and honorably. Thank you, Bob Mills, and much thanks to your Waco Team!

    Doug W.
  • Amazing service! We felt like there is more understanding and we actually did not have to wait three to five weeks for our furniture like other places in the area. Very heavy furniture so it seems like it should last long time.

    Monica D.