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Terms & Conditions

Payment

If payment is made by check, delivery of title to the merchandise is subject to collection of the funds. I understand that if this is a credit purchase, it is subject to the terms and conditions of the credit agreement. Credit balances on merchandise paid for by check require 10 business days for reimbursement.


Returns

All returns approved by this company are subject to a 10% restocking charge. Merchandise picked up at the dock must be returned to the store by the customer if returning or for service. Special orders may not be eligible for exchange or return. Unless otherwise noted, any item ("as-is", accessory, rug, bedding and electrical items may be excluded) may be returned within 5 days for a refund less a 10% restocking charge and delivery charges. Bob Mills Furniture Company, L.L.C. will not accept returns after 5 days. Exchanges due to defects are allowed within 10 days of delivery. Merchandise must be in "like new" condition in the sole opinion of the Solution Center (Customer Service) department of Bob Mills Furniture Company, L.L.C. Approved customer refund over $100 only paid by company check


Short Term Layaway

Bob Mills Furniture Company, L.L.C. requires a non-refundable deposit of 30% of the sales price of the merchandise in layaway. The balance is due within 30 days of the initial deposit. If the layaway is cancelled by the customer at any time for any reason, Bob Mills Furniture Company will retain the deposit. Should the merchandise be temporarily out of stock, the customer is guaranteed the price of the goods at the time of purchase.


Special Order Merchandise

Bob Mills Furniture requires a non-refundable deposit of 40% for special order merchandise. The factory estimated shipping time is approximately 8-12 weeks. This is not a promise of delivery date, but an estimate from the factory of probable arrival and is subject to fabric and stock availability. Merchandise prices on the customer's order are subject to audit, and if any changes are required, the customer will be notified and an agreement reached prior to the order being placed with the factory.


Warranties

Bob Mills Furniture Company, L.L.C. warrants for 12 months to the original purchaser (for non-commercial use) construction of the following: - upholstered and leather furniture: springs, frame, seams or loss of resiliency of foam cushions. No replacement of fabric or leather.
- Bedroom, dining room, and dinette furniture: defects in materials or workmanship, excluding finishes
- Bedding: per the manufacturer's warranty.

"As Is", discontinued, or special purchase merchandise and accessories have no additional warranties and cannot be returned.


Disclosures

Neither Bob Mills Furniture Company, LLC nor Dr. Angela Shepardson represent or endorse any specific health related benefits arising from the purchase or use of any specific product, and neither is liable for any physical discomfort or impairment arising out of the purchase and use of any specific product. The opinions expressed or information provided by our staff chiropractors is not intended as a diagnosis, treatment, or provision of medical advice and is not a substitute for professional medical advice, diagnosis or treatment. Please consult a physician or other health care professional for your specific health care and/or medical needs or concerns.


NINETY-NITES PROGRAM

Buy any selected bedding set (mattress & foundation) and any bedding pillow from the Bob Mills Sleep Spa® and take up to 90 nights to be sure you selected the correct mattress and be guaranteed 1 re-selection of a mattress of equal or greater value. To take advantage of the "Ninety-Nites" promise, you must:
1. Sign and date the store copy of your ticket that contains the "Ninety-Nites" promise.
2. Purchase the specially designed mattress protector for your new bedding set, guaranteed for 10 years.
3. Within 90-days from date of delivery of your new mattress set, you may make 1 re-selection of another mattress only, (the foundation, including all MOOD Bases® will not be eligible for exchange or return) of equal or greater value. You will receive a 90% credit of the original mattress purchase price towards the price of your re-selection. You will not receive credit of any delivery charges. You will be responsible for the re-delivery charges on your new mattress selection. Should you select a mattress of a lower cost, there are no additional refunds or credits to your account. Your 90% credit may not be used towards the purchase of other store merchandise.
4. Bedding containing any stains, rips, burns or soilage of any type may not be returned.
5. No other claims or warranties, expressed or implied, shall alter the above agreement.


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Bob Mills Furniture Company, Inc., FurnitureRetail, Oklahoma City, OK