Delivery

On the day of your delivery you will be notified of the approximate time, usually a 2-hour window.  We are unable to accommodate time requests.

If you live in an apartment and you are unavailable, we will meet the apartment manager for entrance (providing you have made prior arrangements with the manager and with our delivery department). It is important that someone is there to sign for the receipt of the merchandise.

It is important to have your room ready to accommodate your new furniture. Please have the room cleared in the area where you intend for your new furniture to be. We cannot install anything on walls or ceilings nor can we install electronic equipment into entertainment cabinets.

IF YOU MUST LEAVE before our truck arrives, please call to advise:

Oklahoma City - 405-947-6500

Amarillo - 806-353-7277

Lubbock - 806-771-6300

After Your Delivery

Our professional staff is customer driven to see that you receive the best delivery and service at all times.  The merchandise you have purchased will be carefully inspected and padded on the delivery truck to ensure that it arrives in your home in good condition.

Our service department is available to help you with any problems that may occur on delivery or during your warranty period.

Customer service hours are:

Oklahoma City

Monday, Tuesday, Wednesday, & Friday - 10am to 7pm
Thursday and Saturday - 10am to 5pm
Closed on Sunday

Amarillo

Monday through Friday 10am to 4pm

Lubbock

Monday through Friday 10am to 4pm